Privacy Policy

Last updated: August 6, 2026

Your privacy is the whole point of Gibbr. This policy explains what we collect, what we do with it, and the control you keep — in plain language, operated by the AgentPay Team ("we," "us," "our").

Our privacy pledge

We run our own translation engine on our own servers. Your messages are not sent to Google or other third-party translation services. We do not sell your personal data. We do not read your conversations for advertising.

1. Information We Collect

Category	What it includes	Why
Account info	Display name, Gibbr ID, chosen language, email (and guardian email for minors)	To create and secure your account
Connections	Who you've approved, connection settings, quiet hours	To run the approve-first system
Messages	Text/voice you send, processed for translation	To translate and deliver in real time
Location	Approximate or precise location — only when you use location or emergency features	To route an SOS to the right responders
Device & usage	Device type, app version, basic diagnostics	To keep the app working and improve it

2. How We Handle Your Messages

When you send a message, it is transcribed (if voice) and translated by our own engine so the recipient receives it in their language. Translation happens in memory to deliver your message; we do not log the content of your conversations to build advertising profiles or sell it. Standard message delivery and safety operations are the only reasons your content is processed.

3. How We Use Information

To provide translation, messaging, and connection features.
To operate emergency broadcast and location routing when you invoke them.
To keep accounts secure and prevent abuse, spam, and harm.
To maintain and improve the Service (diagnostics and aggregate, non-identifying usage).
To comply with legal obligations.

4. Children's Privacy

Protecting minors is a core, non-negotiable commitment. Accounts for minors require a verified guardian email. Minors are automatically shielded from public discovery and cannot be cold-contacted by unverified adults. Guardians have oversight of connection approvals and settings. We collect the minimum information necessary and never use a minor's data for advertising.

5. Cookies & Similar Technologies

On our websites we use cookies and local storage in two ways:

Essential — required for the site to function and to remember your choices (including your cookie preference). These are always on.
Analytics/optional — help us understand usage so we can improve. These load only if you accept via our cookie banner.

You choose when the banner appears, and you can change your choice anytime using the "Cookie settings" button in the corner of the page. If you decline, optional cookies are not set.

6. How We Share Information

We share personal information only in these limited cases:

Emergency responders — when you trigger an SOS, your location and translated message are sent to the relevant responders to get you help.
Service providers — trusted vendors (e.g. hosting) who process data on our behalf under confidentiality obligations.
Legal — when required by law or to protect safety and rights.

We do not sell your personal data.

7. Data Retention

We keep account information for as long as your account is active. Message content is processed to deliver and translate your messages and is not retained for advertising. You can delete your account, after which we remove or de-identify your personal data except where we must retain it for legal reasons.

8. Your Rights & Choices

Access, correct, or delete your personal information.
Control connections, quiet hours, and per-contact voice/text permissions.
Manage cookie preferences anytime via the "Cookie settings" button.
Depending on your region (e.g. EU/UK GDPR, California CCPA/CPRA), you may have additional rights, including the right to opt out of certain processing and to lodge a complaint with a regulator.

To exercise any right, contact us at support@agentpaystore.com.

9. Security

We use technical and organizational measures to protect your information. No system is perfectly secure, but privacy-by-design — running our own translation engine and the approve-first model — reduces the data exposed in the first place.

10. International Users

Gibbr may process information in the United States and other countries. Where required, we use appropriate safeguards for cross-border transfers.

11. Changes to This Policy

We may update this policy. Material changes will be announced in the app or on the website, with the "Last updated" date revised above.

12. Contact Us

Questions or requests? Email support@agentpaystore.com.

Gibbr is a product of the AgentPay Team · Grand Canyon, AZ.